Question 1

What are FAQs?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about our organization and create a better navigation experience.

Question 2

Do you have any vacancies?

Accepted Answer

Please contact the property of your choice directly at, https://www.alphahomes.org/senior or https://www.alphahomes.org/family

Question 3

Do have any available units or apartments?

Accepted Answer

Please contact the property of your choice directly at, https://www.alphahomes.org/senior or https://www.alphahomes.org/family

Question 4

How Much Is the Rent?

Accepted Answer

Rent is based on 30% of the resident's adjusted gross income.

Question 5

How Do I Pay Rent?

Accepted Answer

Rent is paid on the 1st of the month with a 5-day grace period by money orders or checks.

Question 6

Do You Charge Other Move-In Fees?

Accepted Answer

Move-in fees are not charged in HUD PRAC properties.

Question 7

How Much Is the Security Deposit?

Accepted Answer

One month's rent.

Question 8

Are There Any Income or Credit Requirements?

Accepted Answer

Yes, income must meet HUD low-income limits for eligibility.

Question 9

Do you accept Housing Choice Vouchers?

Accepted Answer

HUD PRAC properties don’t accept vouchers, as they are already subsidized under the HUD program.

Question 10

How Soon Are You Looking to Fill the Unit?

Accepted Answer

After completing the required documentation, applicants remain on the waitlist until a unit becomes available.

Question 11

What Utilities Are Included in the Rent?

Accepted Answer

For Senior Housing basic utilities (water, heat, electricity) are included / Family Housing (Only water is included)

Question 12

What’s Your Late Fee Policy?

Accepted Answer

A late fee after the 5th of the month.

Question 13

Are Early Lease Terminations Allowed?

Accepted Answer

Early terminations are usually allowed for specific circumstances only, such as medical reasons, but may require advance notice.

Question 14

What’s Your Subletting Policy?

Accepted Answer

Subletting is not allowed in HUD PRAC housing.

Question 15

Is There Parking Available?

Accepted Answer

Yes.

Question 16

Do You Have a Pet Policy?

Accepted Answer

Yes, HUD allows certain pets with restrictions.

Question 17

What's the Application Process?

Accepted Answer

Complete an application, submit documentation for income and eligibility, and undergo a background check.

Question 18

Will My Rent Ever Increase?

Accepted Answer

Typically rent increases annually but it will always be 30% of adjusted income.

Question 19

What Are My Lease Length Options?

Accepted Answer

Leases are 12 months with automatic renewal unless there are lease violations.

Question 20

Is There an Application Fee?

Accepted Answer

No application fee.

Question 21

Is Renters Insurance Required?

Accepted Answer

Renters insurance is not a required but is recommended for personal property protection.

Question 22

What Amenities Are Included?

Accepted Answer

Community and computer rooms, as well as laundry facilities.

Question 23

Is There Storage Space Available?

Accepted Answer

No additional storage.

Question 24

What Appliances Are Included?

Accepted Answer

The standard appliances, such as a stove and refrigerator.

Question 25

How Do I File Maintenance Requests?

Accepted Answer

Work orders can be submited in-person through the property management office or by telephone.

Question 26

What Maintenance Repairs Are Covered in Lease Agreements?

Accepted Answer

Most repairs are covered, but resident-caused damages may incur charges.

Question 27

What's the Guest Policy?

Accepted Answer

Guests are allowed, but extended stays (over 14 days) must be approved by management.

Question 28

Where Are Guests Allowed to Park?

Accepted Answer

No additional guest parking.

Question 29

Is There Apartment Security?

Accepted Answer

At certain locations.  However, there are cameras at every building.

Question 30

Do I Need a Cosigner or Guarantor?

Accepted Answer

Not required.

Question 31

How Much Notice Am I Required to Give Before Moving Out?

Accepted Answer

30-day written notice is required.

Question 32

How Much Notice Must the Landlord Give Me If They Terminate or Cancel My Lease?

Accepted Answer

HUD regulations require a 30-day notice for lease termination.

Question 33

Are There Penalties for Breaking My Lease Early?

Accepted Answer

There may be penalties or loss of security deposit.

Question 34

Are There Any Plans to Renovate the Building?

Accepted Answer

We do renovate periodically.

Question 35

What Changes Can I Make to My Apartment?

Accepted Answer

No major changes. Generally, changes need approval and must not damage the property or drill holes in the walls.

Question 36

Is There Public Transportation Nearby?

Accepted Answer

For most of our locations.

Question 37

Do you offer income-based rent?

Accepted Answer

Yes, rent is income-based and calculated as 30% of adjusted income.

ALPHA PHI ALPHA HOMES, INC.

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